Customer Service makes all the difference.

A deployed husband and an Army wife in a wheelchair add to that the fact I know nothing about vehicles or much of anything involving tools and you have a recipe for disaster. Between the wheelchair and two cars, I have 12 wheels that all need to be maintained and kept operational.

Things that complicate these issues:

I hate driving my husband's car, no seriously I won't do it.

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Why I drive in….

Well since I seem to be on a service kick…

Yes I’m talking about Sonic Drive In. I have a favorite location it’s in Fayetteville NC on Skibo rd, yep the one across from that big box store that’s always crowded. Okay I’ve been going there so long, half of the staff knows my vehicle and sometimes they have my drink ready before I can hit the red button. Yep I get the same thing, every time I’m there.

 

First I can be just plain lazy, no need to get out of the car. Second the staff there is AWESOME. I’ve had a few food & drink hiccups, but they were always fixed quickly and with a smile. I’m there an average of 5-6 days a week. Third I can control the heat & ac and make it just perfect.

Why, sometimes I’m reading, writing, plotting for Nanowrimo, or just plain hiding out.

 

Now that we moved across town I must admit that I’ll drive the extra few miles to go to my favorite sonic. I love seeing my smiling friends every time I pull in. Keep up the awesome service and keep an eye out out for your Large Diet Dr. Pepper with pineapple fan.

How a Cuties Clementine made me laugh

It was a normal Wednesday David was already out the door, I was sitting eating some food with my coffee. I won’t call it breakfast, since it was leftovers from dinner the other night. (I’m not a huge fan of breakfast foods, at least not first thing in the day.) After my turkey sausage and mac n cheese I grabbed a cuties clementine.

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Well as the box says they as supposed to be seedless. Well this one was far from seedless. At first I was annoyed at the seeds, then it soon became so ridiculous I was laughing. I snapped this photo and tweeted it out to @cutiescitrus. I never expected a response.

Well shortly after I tweeted it, the company responded. I was shocked, fewer companies seem to know the meaning of customer service, let alone how to give a timely response. Not only did they explain this seedy exception, they asked me to send them my address so they could send me a coupon for more cuties. First thanks Cuties, I love these things, other brands just aren’t the same.

Thanks also for restoring my faith in companies, I’ve had a few bad experiences of late and things always seem to be worse around the holidays.

Now where did I put my mug time for more coffee. Oh and for you fans who come here for my writing here’s an excerpt. (Jaye is on the phone)

“Go for Jaye. Are you safe?” she stated, she sat listening as she squeezed a tennis ball in her left hand.

“I found Ulceridge’s body, and you’re not going to like it.  It doesn’t appear he was interrogated, but you really wont like the cause of death.” Said the clipped tone of the man on the other end of the line. “He was poisoned, it looks like VX the nerve agent, the final results wont be in for a few hours, but the lab is already on it.

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